Our classes are hands-on and instructor-led.
Online training became the norm with the advent of Covid in 2020. We were surprised to learn that 96% of students still prefer it. Convenience is a factor, certainly, but the top reasons students like online training is that they “feel more comfortable” and “find it easier to ask questions.” We love it when a student asks to share his or her screen because everyone gets to see the problem and participate!! In a classroom, the instructor would walk over to the student’s desk and everyone else would dive for their phones. 🙂
Practice is essential to ingrain the lessons learned and we allow lots of time for each student to practice their new skills. We offer free and unlimited after-class support. We often arrange one-on-one Teams sessions to help. Students can retake their courses as often as they like, free, for a full year. And we record each session so that students can review the lessons learned for 30 days after their training.
Maximum value and customized training material. Private, onsite training is an option for organizations that want to train 4 or more employees at once. Onsite training is still available in some locations.
Learn faster with focused attention. Get up to speed quicker with customized one-on-one online training. This training is ideal for people who need:
» to upgrade their skills
» to focus on specific topics
» a refresher
» to reduce their training hours and maximize their training time
Designed and developed just for you.
Creating custom training solutions from the ground up really floats our boat. And the fact is, we’re pretty good at it. Over the years we’ve developed some proprietary secrets that ensure your training is a success. Starting with conversations between our team and your key stakeholders, we design your training to suit you. We’ll develop the content, incorporate your brand and your culture, design exercises and activities for active participation, and provide follow-up coaching. We’ll measure the results if you want. All along, we work closely with your team leader to fine-tune your training. You are always involved and always in charge.
You’ve come to the right place. We can deliver your material in the best possible manner and with the best possible results. When we select our teachers, we look for expertise in their subject matter, sure, but more importantly we look for enthusiasm and the ability to engage with people. A positive attitude and top-flight communication skills are essential (listening is as important as speaking clearly). We only hire teachers, trainers, and facilitators who possess all these gifts and who are tireless in making sure their students “get it”.
Lesson plans. Training manuals. Follow up material. Professional training materials are the cornerstone of all effective skills development and training activities. These classroom-ready lesson plans will save your trainers hundreds of hours of preparation, and ensure a polished impression for your organization.
All of our courses include free and unlimited after-class support. We encourage students to call or email us with questions as often as they wish. Our job is to make sure you can do your job and we are happy to help any way we can. We often arrange short, one-on-one virtual sessions to help. Don’t be shy; we love this stuff.
We offer the finest learning guarantee in our industry. Retake your class free for a full year from the date of your training session.